Privacy Policy

This Privacy Policy describes how Joylume (“we”, “us”, or “our”) collects, uses, and shares your personal information when you visit or make a purchase from www.joylume.com (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including:

Your web browser
IP address
Time zone
Cookies installed on your device

As you browse the Site, we also collect information about:

The individual pages or products you view
Referring websites or search terms
How you interact with the Site

We refer to this information as “Device Information.”

Technologies We Use

We collect Device Information using the following technologies:

Cookies: Data files placed on your device that often include an anonymous unique identifier.
Learn more about cookies and how to disable them at: http://www.allaboutcookies.org
Log files: Track actions occurring on the Site and collect data such as IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.
Web beacons, tags, and pixels: Electronic files used to record information about how you browse the Site.

Order Information

When you make or attempt to make a purchase through the Site, we collect certain information from you, including:

Name
Billing address
Shipping address
Payment information (such as credit card details)
Email address
Phone number

We refer to this information as “Order Information.”

When we use the term “Personal Information” in this Privacy Policy, it refers to both Device Information and Order Information.

How We Use Your Personal Information

We use the Order Information we collect to:

Fulfill orders placed through the Site
Process payments
Arrange shipping
Provide order confirmations and invoices
Communicate with you
Screen orders for potential fraud or risk

When in line with the preferences you have shared with us, we may also use Order Information to provide you with information or marketing related to our products or services.

We use Device Information to:

Screen for potential risk and fraud (particularly IP address)
Improve and optimize our Site
Generate analytics about how customers browse and interact with the Site
Assess the success of marketing and advertising campaigns

Sharing Your Personal Information

We share your Personal Information with third parties to help us operate our business, including:

Shopify, which powers our online store
Learn more: https://www.shopify.com/legal/privacy
Google Analytics, to understand how customers use our Site
Learn more: https://www.google.com/intl/en/policies/privacy/
Opt-out: https://tools.google.com/dlpage/gaoptout

We may also share your Personal Information to:

Comply with applicable laws and regulations
Respond to lawful requests such as subpoenas or court orders
Protect our rights or enforce our policies

Behavioral Advertising

We may use your Personal Information to provide targeted advertisements or marketing communications that we believe may be of interest to you.

Learn more about targeted advertising at:
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt out of targeted advertising here:

Facebook: https://www.facebook.com/settings/?tab=ads
Google: https://www.google.com/settings/ads/anonymous
Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

You can also opt out through the Digital Advertising Alliance:
http://optout.aboutads.info/

Do Not Track

Please note that we do not alter our Site’s data collection and usage practices when we detect a “Do Not Track” signal from your browser.

Your Rights

If you are a resident of the European Economic Area (EEA), you have the right to:

Access the personal information we hold about you
Request correction, update, or deletion of your personal information

To exercise these rights, please contact us using the information below.

We note that we process your information to fulfill contracts (such as order fulfillment) or pursue legitimate business interests.
Your information may be transferred outside of Europe, including to Canada and the United States.

Data Retention

When you place an order through the Site, we will retain your Order Information for our records unless and until you request deletion of this information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, operational requirements, or legal obligations.
Any updates will be posted on this page, and we encourage you to review it periodically.